FAQ

Q: Where's your store?

A: Here's a manufacturer. We do not have a store, just make by bulk order.


Q: How to purchase an order on GZCatherine.com?

A: Pls. click here to get more info.


Q: How can I get what I want?

A: When you confirmed order, a free sample will be sent till final sample.

    After you check & confirm all detail, a PP sample will be sent.

    Then all goods will be same as PP sample.


Q: Can I take one for sample? What's its price?

A: Yes, sure. Usually, the sample price is 3 times than the unit price.

    And the overcharge will be return back in your bulk order.

    If you placed order, the sample will be free.


Q: Can I change the size, color, material....?

A: Here's the professional garment manufacturer. Your every requirement can be customized.


Q: We have our designs. Can you produce for us?

A: Yes, sure.

    And you need to supply sample to us.


Q: We just have pictures, no sample. Can you do it?

A: Yes, sure. We own 3 designers' teams.

    And you need to supply enough clear pictures to us.


Q: How about your sizes chart?

A: Click here to view sizes chart.

    Your size chart is welcome, too.


Q: Can you send the latest catalog to me?

A: e-Catalog on OneDrive.

    e-Catalog on Official Site.

    PDF Catalog Download.

    e-Catalog on GoogleDrive.

    e-Catalog on Dropbox.

    If the e-catalog couldn't be open, pls. contact us immediately.


Q: How to download PDF Catalog?

A: You need to add it to shopping card and check out. 

    When you finished order, you can download the PDF catalog in "My Account---Download". 

    P.S. You needn't pay any money in whole process.


Q: What's the latest price?

A: You need to feedback the design number.

    Then the latest quotation will be sent.


Q: What's your payment terms?

A: T/T, L/C.


Q: How much for the advance payment?

A: 30% deposit for bulk order.


Q: What's the Mini Order Quantity(MOQ)?

A: Different styles different MOQ, as below,

     Evening gowns: 80pcs/design mixed colors & sizes.

     Kaftan/Abaya/Jalabiya/Baju: 120 pcs/design mixed colors & sizes.

     Arab gowns: 120 pcs/design mixed colors & sizes.

     Casual Clothing: 500 pcs/design no more than 2 colors.


Q: What about your shipment?

A: We have dealt with the international business since 2002, built up a long cooperation relationship with many shipping companies. We would supply the best shipment items before shipping. You can cut down the price with the shipping company directly.

    And you can use your shipping company.


Q: What's your delivery days?

A: Click here to get more information about delivery days.


Q: Can we check the goods before shipping?

A: Yes, of course. When the goods finished, we'll let you know & come to check.


Q: When the goods will be shipped?

A: After balance payment.


Any more questions, pls. feel free to contact us.
.

Hope you have a nice day :_)


Yours,

GZCatherine.com, HBKSL

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